Health & Wellness

Health and Wellness Center 

YWCA seeks to improve the lives of women and girls by providing high-quality health and wellness programs that are too often not available to disadvantaged and marginalized communities of color. Programs and services are designed to address health inequities and members are able to customize fitness options that work for each individual’s lifestyle and fitness goals.

YWCA Central Massachusetts’s Health and Wellness Center provides members with positive wellness services that are consistent with YWCA’s core beliefs. Our full-service facility provides a fitness center equipped with treadmills, stationary bikes, elliptical machines, stair climbers, rowing machines, weight-training machines, free weights, and more; personalized and group fitness classes such as yoga, Pilates, Zumba, cross-training, kettlebells, and more; a 5-lane, 25-yard indoor lap pool; locker rooms; steam room; a family changing area; and free parking in a central downtown location.

Fitness Center Update:

Effective June 1st, the YWCA is amending its protocols in the Strength & Cardio Room and Pool areas in accordance with updated COVID-19 guidelines announced by the CDC and Governor Baker.

  • All spaces are back to normal capacity.
  • Locker Rooms are available to all members.
  • To rent a locker, please contact WHE staff, John Dwinell or Deryck Roberts 508-767-2505 ext. 3039 or ext. 3200.
  • Reservations in advance are no longer be required, but all members entering the building are required to have a Key FOB, 3-day Pass, or Institutional Membership Square Card.
  • Face Masks are REQUIRED when in the Locker Rooms, on the Pool Deck and when moving around the Fitness Center. Members may remove masks when participating in high impact workouts or in the pool. However, masks must be put back on when moving through the Fitness Center, pool area and any other area of the YWCA facility.
  • Cleaning Protocols remain in place. Please wipe down your equipment after each use.

Hours of Operation:

Fitness Center Hours:

  • Monday-Friday: 6:00 A.M. – 8:00 P.M. 
  • Saturday: 9:00 A.M. – 1:00 P.M. 
  • Sunday: CLOSED

Pool Area Hours:

  • Monday- Friday: 6:00 A.M.– 8:00 P.M.
  • Saturday & Sunday: 7:00 A.M. – 2:00 P.M.

Holiday Hours:

  • Strength and Cardio Room: 9:00 A.M. – 2:00 P.M. 
  • Pool: 6:00 A.M. – 5:00 P.M.

There will be no group fitness or pool classes. 

The Fitness Center and Pool are closed on the following days:

  • New Year’s Day
  • Memorial Day
  • Juneteenth 
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Look for postings throughout the facility for schedule changes. “Special Schedules” are posted occasionally due to other holidays or YWCA events.

Fitness Center Policies:

Access Fobs:

Access cards are given to all fitness plan members and provide access to the Health and Wellness Center. Fitness plan members must carry their access cards with them at all times. There is a $10.00 replacement fee for lost or stolen fobs.

Guest Policy:

All guest and drop-in users must present a valid photo ID upon check-in at the front desk. Members must accompany guest at all times. All facility rules and member policies apply to guest as well. There is a two guest limit for members per visit.

Lockers & Locker Room Policy:

Lockers are available for day use by Health & Wellness Center participants. Members must provide their own lock. YWCA is not responsible for lost or stolen property. A limited number of short lockers are available for rental. To apply, contact the Front Desk at 508-767-2505.

In addition to the adult locker rooms, there are two private family changing rooms available for all to use. Children six years and older must use the appropriate gender adult locker room or the family changing area. Children under 16 years of age are prohibited from using the steam room.


The YWCA parking lot is available for member parking only while visiting the Health and Wellness Center or attending a class in the building. Due to a limited number of spaces, the YWCA does not guarantee the availability of parking. If the lot is full, try the municipal lot next to the Library. Cars parked in other YWCA areas may be towed.

Pool Rules:

For the health and safety of all pool users, please follow pool rules when in the pool area. All users must:

  • Take a shower before entering the pool
  • Wear a swimsuit and bathing cap
  • Obey the lifeguard
  • Walk—do not run in the pool area

An adult must accompany youth under 13 years to the pool area. Youth under 6 must be accompanied into the pool. Children who are not toilet trained must wear a swim diaper with tight-fitting legs and waistband.

Refund Policy:

If YWCA cancels a class due to low enrollment you will be notified and given the option of a credit towards another activity or a refund. The YWCA membership fee is refundable only when purchased in conjunction with a class that is cancelled.

Youth Limitations:

All children under the age of 13 must be accompanied by an adult (18 years of age or older) at all times, unless the child is actively participating in a supervised YWCA youth program or class. Inappropriate behavior can lead to suspension of privileges. For the safety of our members, children are not allowed to attend any class in which they are not a participant.

For more information about our policies, call our front desk at 508-767-2505.

Fitness Center Fees:

Guest Fees:

  • Child age 5 and under: FREE
  • Youth  age 6-17:  $6.00
  • Adult  18 -59:  $12.00
  • Senior  60 and up:  $8.00
  • Items for Sale:

YWCA bathing caps, goggles, nose clips, etc. are available for purchase at the Front Desk. All sales are final.

Access Fobs:

There is a $10.00 replacement fee for lost or stolen fobs.